At pk988, your personal data is handled with the same care we bring to every aspect of the platform. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you hold as a pk988 player.
pk988 is committed to protecting the privacy of every player who registers and engages with our platform. We understand that Pakistani users place significant trust in us when they share personal information — whether during account registration, identity verification, or day-to-day transactions in PKR. This Privacy Policy has been drafted to give you complete transparency about our data practices.
This Policy applies to all personal data collected through the pk988 website (pk988.net), all associated mobile interfaces, and any other services we provide. By registering a pk988 account, you acknowledge that you have read and understood this Privacy Policy in full.
If you have questions about any section below, our support team is available around the clock via Live Chat or at [email protected]. We aim to respond to all privacy-related queries within 5 business days.
Six core commitments that define the way pk988 handles your personal data
Every piece of data transmitted between your device and pk988 servers is protected by industry-standard TLS/SSL encryption. Your login credentials, PKR transaction details, and personal information are never transmitted in plain text.
pk988 does not sell, rent, or trade your personal information to third-party advertisers or marketing companies. Your data exists solely to support the services you use on the pk988 platform and to fulfil our regulatory compliance obligations.
Identity verification documents submitted during the KYC process are used exclusively for age verification, fraud prevention, and anti-money laundering compliance. KYC documents are stored securely and are not used for any marketing purpose.
pk988 only collects personal data that is strictly necessary for the provision of our services, compliance with applicable regulations, and improvement of the platform experience. We do not collect data speculatively or beyond what is reasonably required.
Registered pk988 players hold a full suite of data rights — including the right to access, correct, restrict processing of, and request deletion of their personal data. Requests can be submitted at any time via Live Chat or by emailing [email protected].
pk988 processes personal data in accordance with the requirements of applicable data protection and anti-money laundering regulations. Our data handling practices are reviewed periodically to ensure ongoing compliance with the relevant regulatory framework.
The complete legally binding privacy notice for all pk988 users
pk988 (referred to in this Policy as "pk988", "we", "us", or "our") operates the online gaming platform accessible at pk988.net. pk988 acts as the data controller in respect of all personal data collected from users of the Platform.
For the purposes of this Privacy Policy, "Platform" means the pk988 website, all associated mobile interfaces, applications, and any other digital service operated under the pk988 brand. "Player" or "you" refers to any individual who accesses or registers an account on the pk988 Platform.
If you have any questions about the identity of the data controller or any aspect of this Privacy Policy, please contact our support team at [email protected] or via the Live Chat feature available within the Platform.
pk988 collects personal data in the following categories, depending on the nature of your interaction with the Platform:
2.1 Registration DataWhen you create a pk988 account, we collect: your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to establish and maintain your account and to verify your eligibility to use the Platform.
2.2 Identity Verification (KYC) DataTo comply with our regulatory obligations, we collect copies of government-issued identity documents (such as your CNIC, passport, or driving licence), proof of address documentation, and — where required — source-of-funds documentation. This data is processed solely for age verification, identity confirmation, and anti-money laundering compliance purposes.
2.3 Financial Datapk988 collects data relating to your PKR deposits and withdrawals, including the payment methods you use (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), transaction amounts, transaction dates, and account reference numbers. We do not store full bank account credentials on our servers — payment data is handled by our regulated payment processing partners.
2.4 Gaming Activity DataWe collect records of all bets, wagers, and gaming sessions conducted through your pk988 account, including: game type, stake amounts, outcomes, timestamps, and session duration. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.
2.5 Technical & Device DataWhen you access the Platform, we automatically collect certain technical data including: your IP address, device type and operating system, browser type and version, referring URL, pages visited, and session timestamps. This data is collected via cookies and similar tracking technologies as described in Section 5.
2.6 Communications DataIf you contact pk988 via Live Chat, email, or any other support channel, we retain records of those communications, including the content of the messages exchanged, for the purpose of resolving your query and improving our customer service.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, address, email, phone | Account creation & eligibility |
| KYC Documents | CNIC, passport, proof of address | Age verification, AML compliance |
| Financial Data | PKR transactions, payment method IDs | Payment processing, fraud prevention |
| Gaming Activity | Bets, stakes, outcomes, sessions | Account management, responsible gaming |
| Technical Data | IP address, device info, cookies | Security, platform optimisation |
| Communications | Live Chat logs, email records | Support resolution, service improvement |
pk988 uses the personal data we collect for the following purposes:
pk988 processes your personal data on the following legal bases:
4.1 Contractual NecessityThe majority of processing activities undertaken by pk988 are necessary for the performance of the contract between you and pk988 — that is, the provision of our gaming and betting services under the Terms & Conditions you agreed to at registration. This includes account creation, payment processing, and delivery of gaming products.
4.2 Legal Obligationpk988 is subject to regulatory requirements that mandate certain data processing activities, including KYC identity verification, age verification, anti-money laundering monitoring, and the retention of transaction records. Processing in these areas is required by applicable law and regulation and cannot be declined by the Player.
4.3 Legitimate Interestspk988 processes certain data — including technical and device data, fraud detection signals, and anonymised analytics — on the basis of our legitimate interests in securing the Platform, preventing fraud and abuse, and improving the services we offer. Where we rely on legitimate interests, we have assessed that our interests are not overridden by your rights and freedoms.
4.4 ConsentWhere we send you marketing communications about pk988 promotions, bonuses, or new features, we do so only on the basis of your freely given, informed consent. You may withdraw your consent to marketing communications at any time by updating your notification preferences within your pk988 account settings or by contacting support.
pk988 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the pk988 website. The following categories of cookies are used on the pk988 Platform:
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the pk988 Platform. Detailed cookie information is available in our Cookie Notice, accessible from the Platform footer.
pk988 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
6.1 Payment ProcessorsTo facilitate PKR deposits and withdrawals, your financial data is shared with our regulated payment processing partners (including JazzCash, EasyPaisa, and banking partners such as HBL, UBL, and Meezan Bank). These processors receive only the data necessary to complete the relevant transaction and are contractually bound to handle that data securely.
6.2 Identity Verification ProvidersTo conduct KYC verification, pk988 uses regulated third-party identity verification service providers. These providers process your identity documents and return a verification outcome to pk988. They are not permitted to use your data for any purpose other than the verification service.
6.3 Regulatory & Law Enforcement Authoritiespk988 is required by applicable regulations to disclose certain data — including player identity information, transaction records, and suspicious activity reports — to the relevant gaming licensing authority, financial intelligence units, and law enforcement agencies where legally required to do so.
6.4 Technology & Platform Providerspk988 uses third-party technology providers to deliver elements of the Platform, including game software providers, cloud infrastructure providers, and customer support platform providers. These providers process data on our behalf and are bound by data processing agreements that restrict their use of your data to the specific service being provided.
As an internationally licensed online gaming operator, pk988 may transfer your personal data to countries outside of Pakistan in the course of providing its services — for example, to cloud infrastructure providers or game software suppliers operating in other jurisdictions.
Where such transfers occur, pk988 ensures that appropriate safeguards are in place to protect your personal data at the destination, including the use of standard contractual clauses or transfers to jurisdictions that maintain recognised data protection standards. If you require further information about the specific safeguards applied to any international data transfer, please contact [email protected].
pk988 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our internal data disposal procedures.
As a pk988 player, you hold the following rights in respect of the personal data we hold about you. To exercise any of these rights, please contact our support team via Live Chat or by emailing [email protected]. We will respond to all verifiable requests within 30 days.
Request a copy of the personal data pk988 holds about you, along with information about how it is being processed.
Request correction of any inaccurate or incomplete personal data held in your pk988 account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
Request that pk988 limit processing of your personal data in certain circumstances, such as while a dispute is being investigated.
Request a copy of your personal data in a structured, machine-readable format where technically feasible.
Object to processing of your personal data carried out on the basis of legitimate interests, including for direct marketing purposes.
pk988 has implemented a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, pk988 will notify you without undue delay in accordance with applicable regulatory requirements.
You can contribute to the security of your personal data by maintaining a strong, unique password for your pk988 account, enabling two-factor authentication where available, and notifying us immediately if you suspect any unauthorised access to your account.
The pk988 Platform is strictly intended for use by individuals who are 21 years of age or older. pk988 does not knowingly collect or process personal data from individuals under the age of 21. Age verification is a mandatory component of the pk988 registration and KYC process, and accounts belonging to underage individuals will be permanently closed upon discovery.
If you believe that a minor has accessed or registered on the pk988 Platform, please contact us immediately at [email protected]. We take the protection of minors extremely seriously and will take prompt action to investigate and address any such reports.
Parents and guardians are encouraged to make use of available parental control software to prevent minors from accessing online gaming platforms, including pk988.
The pk988 Platform may contain links to third-party websites or services — for example, links to game software provider information pages or payment method provider support pages. This Privacy Policy applies solely to data processed by pk988 and does not extend to any third-party websites or services.
pk988 is not responsible for the privacy practices of any third-party website. We recommend that you review the privacy policy of any third-party site you visit before submitting any personal information to that site.
With your consent, pk988 may send you promotional communications via email or SMS relating to bonuses, new products, promotions, and other pk988 offers. We will only send you marketing communications if you have expressly opted in to receive them — either during registration or via your account settings.
You may withdraw your consent to marketing communications at any time by:
Please note that transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, and KYC request notifications — are not marketing communications and will continue to be sent regardless of your marketing preferences. These communications are necessary for the operation of your pk988 account.
pk988 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or Platform features. Where changes are material, we will provide reasonable advance notice by publishing the updated Policy on the Platform and, where practicable, notifying registered players by email.
The "Last Reviewed" date at the top of this Policy will always reflect the date of the most recent update. Your continued use of the pk988 Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should cease using the Platform and contact us to request account closure.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way pk988 handles your personal data, please contact our support team in the first instance:
pk988 will acknowledge your query within 48 hours and aim to provide a full response within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection supervisory authority or the applicable gaming licensing authority, details of which are available upon request.
We take all privacy complaints seriously and are committed to resolving them fairly, transparently, and in a timely manner. Players across Karachi, Lahore, Islamabad, Faisalabad, and beyond can trust that their privacy concerns will be handled with the same professionalism that defines every aspect of the pk988 platform.
Join hundreds of thousands of Pakistani players who trust pk988 for secure, responsible, and fair online gaming — all in PKR.